Shipping Policy
All packages are processed and shipped Monday through Friday from 9:00 am-6:00 pm PST, with the exception of national holidays where carriers do not pick up packages.
The time frame of order delivery is divided into two parts:
Processing Time:1-3days
Shipping Options time
The estimated shipping time may be delayed due to the COVID-19 accordingly.
Don't forget to contact our customer service for more information.
| Country | Estimated Standard Shipping Time |
| United States | 8-12 days |
| EU including UK | 6~10 days |
| Canada | 10~15 days |
| Russia | 25 days |
| Others | 10 ~ 35 days or contact us for more |
| Notice | The above times are all working days |
Shipping methods: UPS, USPS, Amazon Logistics, DHL, etc.
NOTES:
1)For unnecessary troubles, please make sure your address and phone number are correct when filling in the harvest address, or contact us(service@ttetsy.com) in time before the order has tracking number to request a change of address, otherwise the parcel will not be delivered at your expense.
2)The exact delivery frame depends on many factors, such as customs, weather, whether in peak season and other uncontrollable factors.
3)Please make the necessary arrangements to be present at the time of delivery. A return shipment fee will be applied if your package is returned to our facility by our provider under the same label for any reason.